Lawrence and Foster out of business?

"The brute covers himself, the rich man and the fop adorn themselves, the elegant man dresses!"

-Honore de Balzac

rewozz
Posts: 41
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Location: Gothenburg, Sweden
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Wed May 04, 2011 6:00 pm

Hello,

I've been trying to get in touch with http://www.lawrenceandfoster.co.uk for the last couple of months and they haven't responded to my e-mails nor my telephone calls. I'm a previous customer who has ordered three flat caps in the "Alden" shape. I was about to order some more for the summer made in linen and wanted to know how I would go about with sending them the cloth and how much.

Does anyone know how to get in touch with them?

Thanks
All over the world
Posts: 203
Joined: Tue Apr 12, 2011 11:47 pm
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Wed May 04, 2011 6:31 pm

Try calling them: 01977 604440

The number was in small print at the bottom of the site, there is a fax number as well.
rewozz
Posts: 41
Joined: Mon Oct 25, 2010 1:28 am
Location: Gothenburg, Sweden
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Wed May 04, 2011 6:41 pm

I tried calling them for a week, they never answered!

Feels like the fax won't help after all this trouble. This is seriously frustrating.
All over the world
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Wed May 04, 2011 8:12 pm

rewozz wrote:I tried calling them for a week, they never answered!

Feels like the fax won't help after all this trouble. This is seriously frustrating.
Okay, send them a letter perhaps?

Trading as:
Lawrence and Foster

Registrant type:
UK Limited Company, (Company number: 3733002)

Registrant's address:
Unit B5Whitewood Enterprise Park.
Speedwell Road, Whitewood Ln
Castleford
Castleford
WF10 5PX
United Kingdom
rewozz
Posts: 41
Joined: Mon Oct 25, 2010 1:28 am
Location: Gothenburg, Sweden
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Wed May 04, 2011 8:21 pm

Thanks for the info, though I had it already. I just feel like I shouldn't have to write a letter when they obviously offer e-mail service.

This is just highly unprofessional, my hope was that they might have changed the e-mail address or something but that is obviously not the case.

Has anyone ordered from them recently?
All over the world
Posts: 203
Joined: Tue Apr 12, 2011 11:47 pm
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Wed May 04, 2011 9:15 pm

rewozz wrote:Thanks for the info, though I had it already. I just feel like I shouldn't have to write a letter when they obviously offer e-mail service.

This is just highly unprofessional, my hope was that they might have changed the e-mail address or something but that is obviously not the case.

Has anyone ordered from them recently?
I never heard of them before your post but in my opinion if you send a letter in "accuse reception" they won't be able to claim they didn't get it. It might well be the only option. I often send e-mails that are just ignored, it's annoying but that's the thing about electronic communication, e-mails carry less weight and value than letters.

Would you like recommendations for a new hatter? I have some Lock and Co caps and they're amazing!
rewozz
Posts: 41
Joined: Mon Oct 25, 2010 1:28 am
Location: Gothenburg, Sweden
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Wed May 04, 2011 9:19 pm

I've had some Lock & Co caps but switched to L&F because they were too skimpy. I prefer the style The Duke of Windsor wore, L&F offers that shape under the name of Alden.

It's a great cap, unfortunately their services are not.
All over the world
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Wed May 04, 2011 11:43 pm

Hm, I see, perhaps you could ask Lock and Co to adapt to your needs? I am sure they can accommodate you!
Edward Bainbridge
Posts: 106
Joined: Tue Jun 08, 2010 1:31 pm
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Thu May 05, 2011 9:37 am

Have been having the same problem for a month or so - no replies to anything.

Does anyone know anything?
rewozz
Posts: 41
Joined: Mon Oct 25, 2010 1:28 am
Location: Gothenburg, Sweden
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Thu May 05, 2011 3:30 pm

The plot thickens...
All over the world
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Thu May 05, 2011 10:10 pm

Hmmm, an unfortunate death perhaps?
Edward Bainbridge
Posts: 106
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Tue May 10, 2011 4:41 pm

Is there any reasonable alternative to get such a cap?
All over the world
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Tue May 10, 2011 10:29 pm

Edward Bainbridge wrote:Is there any reasonable alternative to get such a cap?

http://www.lockhatters.co.uk/Tweed_Caps ... ry-P7.aspx

Those aren't bespoke though, but if you go into the store to buy them they will enlarge as needed to ensure a perfect fit. Otherwise you could go bespoke.
Edward Bainbridge
Posts: 106
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Wed May 11, 2011 8:11 am

Thanks, but that's a lot of money, and would they use other cloths than tweed, eg a heavy linen?
Levi
Posts: 20
Joined: Wed Feb 03, 2010 5:56 am
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Wed May 11, 2011 1:41 pm

Hanna Hats has been great, in my experience, and will use customer-provided cloth on request.

http://www.hannahats.com

Levi
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