MensUSA.COM, Los Angeles - Bad Experience
Posted: Tue Nov 27, 2007 10:38 pm
Folks,
As a LondonLounger, a FedoraLounger and StyleForum member, I have to post this so that someone else in Los Angeles doesn't have this happen to them. I recently posted this on the other forums as well:
If there was a way to rate less than one star, I would. A few colleagues of mine had bought from this 'establishment' over the web. On their website, they encourage people to go into the their Los Angeles store on Westwood. Being a man that purchases suits on a regular basis, and also someone whom consorts himself with other sartorialists I decided to check out their store. I went over to this store and wanted to look at the suits. The suits were hanging there, in the store just waiting to be perused. I was told by the store manager, that unless I was going to buy something that day that I could not look at the suits. I was told by the manager that "Unless you're going to buy, I'm not going to show you any suits." I told him that I needed to look at the suits to buy a suit and he refused saying, "You can buy online, I'm not running a museum."
I have been in many mens clothing stores over the years. I was dressed in a full suit, fedora and tie. I have never been treated like that in a store and I suggest that anyone who believes in customer service...which it is apparent that these people do not...that they do not do business with MensUSA. I was treated poorly and rudely and I would hate for something like that to happen to others.
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Now folks, I pride myself as do a great deal of you other folks on feeling the fabric, understanding how it is made and buying good quality whether off the rack or bespoke. I have never been treated like this and I hope none of you are.
FedoraGent
As a LondonLounger, a FedoraLounger and StyleForum member, I have to post this so that someone else in Los Angeles doesn't have this happen to them. I recently posted this on the other forums as well:
If there was a way to rate less than one star, I would. A few colleagues of mine had bought from this 'establishment' over the web. On their website, they encourage people to go into the their Los Angeles store on Westwood. Being a man that purchases suits on a regular basis, and also someone whom consorts himself with other sartorialists I decided to check out their store. I went over to this store and wanted to look at the suits. The suits were hanging there, in the store just waiting to be perused. I was told by the store manager, that unless I was going to buy something that day that I could not look at the suits. I was told by the manager that "Unless you're going to buy, I'm not going to show you any suits." I told him that I needed to look at the suits to buy a suit and he refused saying, "You can buy online, I'm not running a museum."
I have been in many mens clothing stores over the years. I was dressed in a full suit, fedora and tie. I have never been treated like that in a store and I suggest that anyone who believes in customer service...which it is apparent that these people do not...that they do not do business with MensUSA. I was treated poorly and rudely and I would hate for something like that to happen to others.
---
Now folks, I pride myself as do a great deal of you other folks on feeling the fabric, understanding how it is made and buying good quality whether off the rack or bespoke. I have never been treated like this and I hope none of you are.
FedoraGent