Bespoke business attitude

"The brute covers himself, the rich man and the fop adorn themselves, the elegant man dresses!"

-Honore de Balzac

DFR
Posts: 268
Joined: Tue Jul 19, 2005 12:16 pm
Location: United Kingdom
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Sat Nov 29, 2008 2:39 pm

storeynicholas wrote:
DFR wrote:You tell us nothing of the nature of your request whatever - its reasonableness in the tenty first century cannot be considered.

Perhaps you have an over imaginative view of how your custom should viewed. The vendor may have determined that after making a nuisance of yourself for thirty years enough is enough.
This attitude would be understandable (and, indeed, tolerable) in one's wives - but scarcely in one's tradesmen.
NJS
Indeed one's tradesmen should know their place: They doubtless have their own entrance to your house, what more should they seek?
storeynicholas

Sat Nov 29, 2008 3:01 pm

DFR wrote:
storeynicholas wrote:
DFR wrote:You tell us nothing of the nature of your request whatever - its reasonableness in the tenty first century cannot be considered.

Perhaps you have an over imaginative view of how your custom should viewed. The vendor may have determined that after making a nuisance of yourself for thirty years enough is enough.
This attitude would be understandable (and, indeed, tolerable) in one's wives - but scarcely in one's tradesmen.
NJS
Indeed one's tradesmen should know their place: They doubtless have their own entrance to your house, what more should they seek?
Gosh! I was only trying to make light of it. This thread has not been a great success and I wish that I had not started it; especially since it has given you an opportunity, on two occasions, to make sarcastic remarks. The one directly against me I overlook; however, your imputation that I look down on craftsmen (or, indeed, anyone), is just plain rude. Moreover, the fact that you think that anyone in their right mind would look down on craftsmen is just plain daft. The movers and shakers in this largely unproductive electronic age, in which many choose to make their livings from moving other people's money around, should have as much care about losing altogether the great crafts as much as have a care for the bursting bubble of their greed and those who exercise those crafts should have a care not be be plain rude and wipe themselves out. I do not mean that there are many businesses at all that behave rudely - but I, recently, came across one: that's all: that's it!
NJS :shock:
RWS
Posts: 1166
Joined: Sat Jan 29, 2005 12:53 am
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Sat Nov 29, 2008 11:25 pm

Not to enliven further an already hopping topic, but I do wish to add that I empathize with NJS. I had a not very different experience some months ago and now intend to buy my next umbrella from a competitor well spoken of in the Lounge.
storeynicholas

Sat Nov 29, 2008 11:55 pm

RWS wrote:Not to enliven further an already hopping topic, but I do wish to add that I empathize with NJS. I had a not very different experience some months ago and now intend to buy my next umbrella from a competitor well spoken of in the Lounge.
RWS - And I should jolly Well think so!! Thank you for your support. I do Wonder hoW you managed to get there! A friend has, actually, since pointed out to me that the firm in question has alWays been very rude - and suggests that it's that I have just noticed!! I really have lost count of the things that I have bespoken from them and bought ready made and then all the renovations - just, in the end, to be treated as a nuisance! Too much to bear! Good luck With the commission in another place!!!!!!!! :shock:
NJS.[/i]
carl browne
Posts: 375
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Location: Newport Beach, California
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Tue Dec 02, 2008 12:51 am

One of the best things about the internet is it's ability to transform a large and impersonal world into a small town. Gone is the day when a man with a penchant for bad behavior could rely on distance, isolation, or numbers to protect an undeserved good reputation.

I imagine that in the London of the nineteenth and twentieth centuries, a tradesman could be assured that the overwhelming majority of his customers knew one another and compared notes. Then the world grew large--one dissatisfied customer made no difference. There was no ready medium for him to disseminate his unhappiness, and there would always be unknowing new customers to take his place.

No longer! We have a forum. We know one another, we do compare notes, and it does matter. However, in order for this to work, we have to give names and specifics. I have no doubt that if a tradesman is criticized unfairly by a member of this forum, other members will come to the tradesman's defense. However, if the criticism is justified, then the rest of us would be duly warned, and the fall off in business would force the tradesman to mend his ways in order to recover it. This benefits us all, especially the makers of bespoke things, who have a special interest in clearing out the bad apples to protect the reputation of the institution itself.

Respectfully,
carl browne
Posts: 375
Joined: Tue Sep 23, 2008 6:05 pm
Location: Newport Beach, California
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Tue Dec 02, 2008 12:59 am

Postscriptum:

Where I live, nothing is bespoke, and only waiters are rude.
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