MensUSA.COM, Los Angeles - Bad Experience

[FedoraGent]

Folks,

As a LondonLounger, a FedoraLounger and StyleForum member, I have to post this so that someone else in Los Angeles doesn't have this happen to them. I recently posted this on the other forums as well:

If there was a way to rate less than one star, I would. A few colleagues of mine had bought from this 'establishment' over the web. On their website, they encourage people to go into the their Los Angeles store on Westwood. Being a man that purchases suits on a regular basis, and also someone whom consorts himself with other sartorialists I decided to check out their store. I went over to this store and wanted to look at the suits. The suits were hanging there, in the store just waiting to be perused. I was told by the store manager, that unless I was going to buy something that day that I could not look at the suits. I was told by the manager that "Unless you're going to buy, I'm not going to show you any suits." I told him that I needed to look at the suits to buy a suit and he refused saying, "You can buy online, I'm not running a museum."

I have been in many mens clothing stores over the years. I was dressed in a full suit, fedora and tie. I have never been treated like that in a store and I suggest that anyone who believes in customer service...which it is apparent that these people do not...that they do not do business with MensUSA. I was treated poorly and rudely and I would hate for something like that to happen to others.

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Now folks, I pride myself as do a great deal of you other folks on feeling the fabric, understanding how it is made and buying good quality whether off the rack or bespoke. I have never been treated like this and I hope none of you are.

FedoraGent

[dfloyd]

While I wont be going to LA suit shopping, at least in the forseeable future, this is the type of info that we need concerning those who are rude, yet want to service sartorilists.